Fusion grows with 100 new job roles
Coventry-based call centre Fusion is creating 100 new jobs at its Mile Lane site. The recruitment drive follows the company’s move in October last year, when another 100 employees were recruited.
The contact centre operation, which is part of the BGL insurance group, deals with about 5,000 customer enquiries each day. It is estimated that the recruitment drive will help handle a projected growth of 35 per cent over the next 12 months.
The site already has more than 270 employees and the new roles will be predominantly full time sales, service and retention adviser roles and team leaders.
Andy Talbot, site manager of Fusion Coventry, said: “We have had the office space to grow our Fusion Coventry operation since we moved to the site in 2007. Now, following ongoing business growth and operational changes we are able to staff our contact centre to its full capacity – which is not only great news for Fusion but also for Coventry.”
